Returns & Exchanges
We want you to be fully satisfied with your Kappa gear, which is why we offer a 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures a quick and easy experience.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, and include the provided packing slip to ensure faster processing.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
